STEP 1: AGREEMENT

Thank you for your purchase. At this step all paperwork is processed, work order forms are generated for the next step.

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STEP 2: RE-MEASURE

An installer is assigned to your project. He will contact you directly to recheck the measurements and confirm your order.

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STEP 3: ORDERING

Products are ordered and a ready date is populated. If there are any changes to your order this is your last chance to make them.

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STEP 4: SCHEDULING

Once all products have a ready date our office will contact you to book your installation date.

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STEP 5: INSTALLATION

The installation team will arrive at your home in a timely manner. If you have any install concerns, the time to discuss them is when the installation team is on site.

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STEP 6: COMPLETION

Once the installation and clean-up has been completed, your installation team will provide you with a customer feedback survey and final processing and payment instructions.

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STEP 7: SERVICE & PARTIAL PAYMENT

If an install issue arises, the install crew will inform the service department. If the issue requires replacement parts, a service appointment will be made. Full payment, minus the value of the deficiency will be made at that time.

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Visit us at www.ecotechwindows.ca or Call 1-888-880-6827

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